Privacy Policy

Privacy Policy for Chicago Payment CFX

This policy describes how Chicago Payment LLC (“CFX”, “Chicago Payment”, “we”, or “us”) will handle all of your confidential information given to us through your use of our payments services. We take user privacy seriously, and we only share this information with our employees or third party service providers when absolutely necessary. Please read this Privacy Policy carefully and reach out to our Customer Support team if you have any questions.

Using CFX’s payment services signifies your acceptance of the terms of this Privacy Policy and provides Chicago Payment with your consent to the collection and use of your personal information as detailed herein. If you find any part of this Privacy Policy disagreeable or unacceptable to you, you should immediately discontinue your use of CFX’s payments services. Please note that our third party providers, to whom we refer you as a client, have their own privacy policies and terms of service regarding collection of your personal data.

Updates or Changes to this Privacy Policy

Chicago Payment reserves the right to update or modify this Privacy Policy at any time. Chicago Payment will provide notice of these changes by updating the Privacy Policy on the webpage at: https://cfx.cash. It is your responsibility to periodically check this Privacy Policy for any updates.

We may also ask for feedback from you on how you would like to allow your information to be used. These situations may supplement Chicago Payment’s privacy practices or may provide you with additional choices about how we use your personal information.

Information CFX Collects

This Privacy Policy will cover all the personal data we collect from you and how we use and protect it. This includes data that you submit to us and information we collect on our own. Chicago Payment will not sell or provide your personal information to any third party, other than when it is absolutely necessary to provide to our third-party service providers in order to provide you with our services.

Information we collect from you is done in order to provide you with the best possible services and to comply with all applicable laws and regulations, including our Know Your Customer (“KYC”) and Anti Money Laundering (“AML”) obligations. You always have the choice whether to provide us with your personal information, but you may not be able to access our services if you choose not to share certain information.

Here are some examples of the types of personal information Chicago Payment may collect and how we may use this information:

How Chicago Payment Uses Your Information

N/A – We do not collect any personal information. Chicago Payment receives only an anonymized merchant identification number.

Our Third-Party Service Providers

CFX is partnered with several third-party service providers that provide security, liquidity, and identity services for us. We need these service providers in order to provide the highest quality customer experience and also to comply with applicable laws and regulations. We may cooperate with our third party service providers by providing data related to the activity of collected merchant identification numbers.

Collection and Use of Other Information

CFX collects and uses other user information such as “cookies” that are utilized in connection with your device when you use our website. This provides us with valuable information that can help us learn how users interact with our website in order to provide the best possible experience for customers. It also provides us with information about the specific device you are using and web-browser information. This can help us prevent fraud and detect suspicious activity. In addition, these “cookies” and similar technologies collect certain information about your geographic location (what country and/or city you are in) as well as IP addresses, language, preferences, and other customer relevant information. This information is used solely for efficiency, convenience, and legal compliance purposes and will never be given or sold to a third party unless it is necessary for one of our third-party service providers or required by law. We may also collect information about how your device has interacted with our website, including pages accessed and links clicked. We may use identifiers to recognize you when you arrive at the Site via an external link, such as a link appearing on a third party site.

Underage Users

Chicago Payment will never knowingly collect personal information from anyone under the age of 18. If a user submitting personal information is suspected of being younger than 18 years of age, CFX will investigate and freeze/terminate this user’s account until necessary documents are provided to us. Please notify us if you know of any activity being done on our platform by anyone under the age of 18.

GDPR became effective on 25 May 2018. This enables Chicago Payment customers who reside in the EU (“EU residents” or “data subjects”) to exercise certain rights with respect to their data.

Chicago Payment does not and will not sell your data to third parties. We collect personal information to provide you with our services. When we do collect data it is primarily because it is mandated by law — such as when we must comply with anti-money laundering laws — or to verify your identity and protect you from potential fraudulent activity.

Request Access

You may request access to and obtain a copy of your personal data stored by Chicago Payment. Specifically, you may request access to the following: